Before traveling to Cuba, you should obtain a visa with your minimum 6 months valid passport from the Cuban Embassy in the country you are in or from the Tour Operators authorized to provide you a Cuban tourist visa. Please make sure your passport has blank visa pages available for check-in and check-out stamps. Certain countries’ special passports such as service, public official passports are exempted from visas (like Green Passport in Turkey). You are required to obtain information from the Cuban Embassy in your country for information on these exceptions.

Cuba has two currencies: the national currency (MN-Moneda Nacional) and the Cuban pesos (CUC-tourist currency). Foreign currency is not accepted for transactions in Cuba. The Cuban government obliges tourists to use foreign currency pesos in tourist attractions such as restaurants and hotels. Although tips are given in any currency, foreign currencies are not accepted when making purchases or paying for services.

We recommend traveling with Euros. You may convert your currency by submitting your passport at the reception desk at the hotel or at you make use of one of the many the exchange offices.
Cuba government charges a 13% commission when exchanging US dollars due to the embargo on Cuba.
The same exchange rates apply to all foreign exchange offices and do not vary according to the office. Your currencies are expected to be clean and in good condition. We advise your guests not to exchange foreign currency from non-official “black market” sellers.
You can exchange your Cuban pesos from the currency exchange office at the airport while you are on the way out of the country. Cuba is still a major cash economy; for this reason, you should plan to come with enough currency to use during the trip. Credit card transactions can only be used in specific and restricted state stores and hotels, credit card payments will be made with commissions charged There are ATMs in big cities; however, some do not accept bank cards. Whatever the quantity, the export of Cuban pesos (CUC) is strictly prohibited.

Cuba has 110 volts and 60 hertz. The power supply in Cuba is mostly 110 volts; however, many hotels have 220-volt sockets in their rooms. We advise that you carry a socket adapter.

Daytime outfit:  Comfortable clothing in light, natural, “breathable” fabrics. During your program, in the daytime, shorts, T-shirts and similar summer clothes, comfortable shoes, sandals, and slippers will be suitable.
Evening outfit:  “Casual Holiday” outfit for dinner in and out of your hotel. Formal dresses such as jackets and suits are not required. It is not necessary. Polo style shirts, linen pants, jeans, capri pants, sunglasses, skirts, nice shoes or sandals are acceptable. We recommend that you keep your sea clothes and protective creams with you even if it is not in your program.
For cooler evening temperatures or air-conditioned interiors, you may have a sweater or a thin jacket, and a raincoat for rainy days.

Cuba is 5 hours behind Greenwich Mean Time (GMT-5)

The official language in Cuba is Spanish. There are people who know English in tourist areas and cities but not very common. If necessary, you may get help from your local guide to assist you with translation.

Cuba is one of the world’s safest countries for tourists. You can walk alone to the place where you want to be and taking a taxi or using public transportation.
There may be pickpocketing in crowded areas. We recommend you, do not leave or forget your belongings in crowded places.
When you arrive in Cuba, you are required to show your passport and a Cuban visa. The Cuban authorities are collecting half of a two-part visa on arrival and checking the other half of the two-part visa upon departure. Please keep this document in a safe place. The local authorities require the Customs Declaration Form and the Health Form at the exit of the airport, which the flight attendants should have handed out to the passengers before landing as standard procedure.

We invite you to ask for permission before taking photographs of local people, especially young children, and respect those who do not wish to be photographed.
It is forbidden to take photographs of airports, government buildings, ports, and railway facilities, bridges and military or police personnel in Cuba. Your local guide will inform you where it is needed. We ask you to consider these rules.
We recommend you to make sure that you bring plenty of batteries and memory cards or films with charging cords for your camera and video equipment. You may not be able to supply such technical equipment everywhere.
Cuba offers good international telephone service for calls from and to Cuba. International call fees for Cuba can be obtained from your local carrier before arriving. Certain operators provide call packages valid for Cuba.
You can access the internet in the lobby of the hotels and some of the hotel rooms with pre-paid internet cards which you can obtain from the hotel. In some areas, it is also possible to access the public internet. The speed of the internet may be below the level you are used to.